The following are several unsolicited comments from our clients.
"Hi John, I received the watches after a short stay with Australian customs & quarantine. Thank you they were packed perfect & arrived in good condition, with both working as soon as they were out of the box. The Edox metal strap even fit like a glove, so it must have meant to be mine. Your overall service has been great & I look forward to another purchase from yourself in the future." Kind Regards, Paul B. - Australia
"I wanted you to know I received my Tissot watch today. It was waiting for me at my desk when I arrived at work today. I am very happy with it. It truly is a beautiful watch. I have been wanting to purchase a vintage watch for some time and you made the experience easy for me. I will be calling on you again for my next vintage watch purchase. Thanks again." Roger Smith - US
"Hi John, just wanted to let you know the Benrus Ultra Deep dive watch arrived safe and sound, and it looks even better than I expected. Absolutely stunning watch at a fair price. Thanks for your great customer service. I'll definitely be keeping an eye on your site. I'd love to do business with you again." Steph P - US
"I received the CWS shell cordovan strap in tan today and it exceeded my expectations. This is for a thin tank style watch and I usually put on an alligator or teju lizard strap. However, I thought I'd take a chance with the cordovan, mainly to see how it wears, as this is my everyday beater watch. My only problem now is the strap makes the watch look so good it looks like a Hermes designer watch! I love the band, the construction is top notch. Many thanks." Jonathan Brown - US
"Just a quick email. I recently purchased a 1968 Omega watch for my husband's 40th. I'd like to say thanks for the excellent service. He's delighted with it. It arrived in Ireland 3 days after I purchased it...Smooth and Hassle Free! Many Thanks." Louise Fortune - Ireland
"John, I received my "new" 1970 Rolex Air King today (all the way over in Bagram, Afghanistan) and I am very pleased with it. I am always in the Market for a "Cool" Vintage Rolex and look forward to doing business with you in the future. Cheers." Stephen Flasdick - US
"John, I just wanted to let you know I received the Rolex I purchased from your company today and am very pleased with it. Your photos and description were right on. I was also very pleased with the amount of care your folks put into the packaging for shipment. I have purchased watches from other firms and been amazed at the shoddy way they ship. I would not hesitate to do business with you again. Thank you."
Gerald Cook - Lynnwood, WA
“Just wanted you to know that the watch arrived yesterday safe and sound. The watch is even more stunning and elegant than I had thought. I cannot wait to see it on my wife's wrist. I'm more than pleased with the purchase. I also wanted to let you know how impressed I am by the level of service you've given me. From the extra attention afforded the watch to make sure it was in perfect working condition, to the complementary overnight shipping to make sure it arrived on time, to the too-good-to-be-true packaging to make sure it arrived safely, to the adherence to my special request for delivery in a 'generic' package that didn't give away the sender (and hence the nature of the gift)... I can only say 'Wow!'
There are many opportunities on-line for purchasing vintage watches, be it 'specialist' sites like your own or individuals of sometimes dubious credentials(selling items of sometimes dubious quality) on auction sites. I feel quite lucky to have found a site that not only includes well-represented quality watches at very fair prices, but also treats the customer so well and stands so firmly behind what it sells. I am eager to recommend CoolVintageWatches.com to anyone in that marketplace and I certainly know the first place to which I'll turn when next I need a unique and elegant timepiece as a gift.
Please accept my hearty thanks to you and your staff. While on-line commerce is still a world full of hidden traps and snake-oil salesmen, this purchase has proven to be an experience where what I got was *more* than what I saw! Keep up the good work, and feel free to use my words above as a testimonial to the old-world professionalism of your new-world enterprise." Brendan O'Brien - Havertown, PA
"Hi John, The GP has arrived. Sometimes when a watch arrives which you have only seen in a picture you are badly disappointed. And sometimes it arrives just as expected. But very rarely does a watch exceed your expectations on all accounts. Well, this one did! John, you have seriously understated the condition of this little gem! It looks and feels new, crystal, case and strap included. The dial is very pretty, and I am now sure it is original. It has been a pleasure doing business with you, and I look forward to my next watch from you already." Bernard Eden - Haifa, Israel
"I truly appreciate your interest in trying to resolve this problem to my benefit. It is rare to find a retailer on the internet that is as willing to stand behind his products as you are. I have book marked your site and will continue to look for that cool vintage watch. Thanks again." Eric Goldberg - West Orange, NJ
"I am impressed with your entire operation. Your web site is extremely well organized and easy to navigate. Your business philosophy is evident by the manner in which you treat your customers. I am very pleased with my 1940's Heuer Chronograph that arrived today. It was a pleasure doing business with you and I already have my eye on another gem. See you soon, Kalen" Kalen Gralka - Houston, TX
"John, the Enicar Star Diver arrived a day early. WOW!!! I am very impressed. You said it was in great shape, but it looks like it is NOS. I have had it on since I opened the box. It is keeping great time and all the functions work as they should. Thanks for working with me and I look forward to buying more watches from CVW."
Bret Castle - Auburn CA
"Just wanted to say many THANKS for the wonderful Cordovan Watch Strap. Quality is excellent, and it adds immensely to the pleasure of wearing my watch."
Jack Hickling - Saratoga, CA
"Hi John, Thank you very much for your integrity, courteous customer service and genuine concern for my comfort with this watch. The watch is beautiful and as described. I am very happy that I chose CoolVintageWatches and will definitely be back again and again. Thanks again." Sam Willis - Palo Alto, CA
"John , I received the watch today and love it. It's a gift and it's perfect. Thanks!!" Josh Greene
"Ordered on Friday - received on Wednesday - very impressed - watch is immaculate (for its age) and keeps very good time. Nice to do business with you - will keep a close eye on your web site." Glyn James - Surrey UK